---
title: "Add a device"
canonical: "https://help.scopious.co.nz/space/KB/75165460/Add%20a%20device"
format: markdown
---
> Macro (excerpt)
> 
> A [Device](https://scopious.atlassian.net/wiki/spaces/KB/pages/85917701/Glossary+of+Terms#Device) is a LoRaWAN compliant IoT device that sends and receives sensor data. You can easily add [pre-approved devices](https://scopious.atlassian.net/wiki/spaces/KB/pages/21331980) to your network using one of our simple onboarding techniques. You can also add non-preapproved devices however you will be required to manually enter all necessary device information.

> Macro (toc)

## Add a Device

To add a device to your network:

1. Navigate to the **Network > Devices** page using the navigation menu on the left side of the screen.
2. Click the **Add Device** button.

![Add a device.gif](media://d1008e00-562f-4789-93e6-42114620146e)

## Add by Searching

> ℹ️ Use this technique to easily add a [pre-approved device](https://scopious.atlassian.net/wiki/spaces/KB/pages/21331980) purchased from [Go Wireless NZ](https://www.gowifi.co.nz/index.php?virtuemart_category_id%5B0%5D=78&Itemid=207&option=com_customfilters&view=products&lang=en&custom_f_48%5B0%5D=393335). When using this technique, you only need to know the Device EUI or Serial Number.

Add a [pre-approved device](https://scopious.atlassian.net/wiki/spaces/KB/pages/21331980) by searching for the device in our database:

1. Click **Searching**.

![Screenshot 2024-09-19 150455.png](media://bfa89fa2-3bd1-45c5-b436-cd1941fbc135)

2. Choose a device pool.
3. Search for a device.
  a. Select searching by **Device EUI** or **Serial number**.
  b. Enter the search term.
  c. Click **Search Claimable Devices**.
4. Edit device details if desired.
5. Click **Add Device**.

### Troubleshooting

If your device cannot be found:

- Double check you have entered the Device EUI or Serial Number correctly.
- Ensure the device is a [pre-approved device](https://scopious.atlassian.net/wiki/spaces/KB/pages/21331980) purchased from [Go Wireless NZ](https://www.gowifi.co.nz/index.php?virtuemart_category_id%5B0%5D=78&Itemid=207&option=com_customfilters&view=products&lang=en&custom_f_48%5B0%5D=393335).
- If your device still cannot be found, please contact [Scopious Support](mailto:support@scopious.co.nz) to have it added to their database. In the meantime, you can still add the device using the [Template](https://scopious.atlassian.net/wiki/spaces/KB/pages/75165460/Add+a+device#Add-using-Template) technique.

If your device is already in use:

- If your device is already in use by your organisation, then you can view and edit the device by going to the **Device Pool** shown in the warning message.
- If your device is already in use by another organisation, then please contact [Scopious Support](mailto:support@scopious.co.nz) to rectify the problem.

## Add by scanning QR Code

> ℹ️ Use this technique to easily add a [pre-approved device](https://scopious.atlassian.net/wiki/spaces/KB/pages/21331980) purchased from [Go Wireless NZ](https://www.gowifi.co.nz/index.php?virtuemart_category_id%5B0%5D=78&Itemid=207&option=com_customfilters&view=products&lang=en&custom_f_48%5B0%5D=393335). When using this technique, you only need to scan the QR code.

Add a [pre-approved device](https://scopious.atlassian.net/wiki/spaces/KB/pages/21331980) by scanning the device QR code:

1. Click **QR Code**.

![Screenshot 2024-09-19 153505.png](media://a455031e-a3ef-4636-a04b-fc72bb4031de)

2. Choose a device pool.
3. Grant your browser permission to use the camera.
4. Position the device in front of the camera so the QR code is clearly in view. Adjust camera zoom level or turn on the torch if need be.
5. Once the device is recognised, edit the device details if desired.
6. Click **Add Device**.

### Troubleshooting

Tips if you have trouble scanning the QR code (some codes can be very small):

- Try to fill the indicated square with as much of the QR code as possible will still keeping it in focus of the camera.
- Try turning on your phone torch as that can sometimes help the camera focus.
- If you have multiple cameras on your phone, select the best one that can focus at close range.
- If all else fails, try using the [Searching](https://scopious.atlassian.net/wiki/spaces/KB/pages/75165460/Add+a+device#Add-by-Searching) technique to add the device.

If your device is already in use:

- If your device is already in use by your organisation, then you can view and edit the device by going to the **Device Pool** shown in the warning message.
- If your device is already in use by another organisation, then please contact [Scopious Support](mailto:support@scopious.co.nz) to rectify the problem.

## Add using Template

> ℹ️ Use this technique to add a [pre-approved device](https://scopious.atlassian.net/wiki/spaces/KB/pages/21331980) that was not purchased from [Go Wireless NZ](https://www.gowifi.co.nz/index.php?virtuemart_category_id%5B0%5D=78&Itemid=207&option=com_customfilters&view=products&lang=en&custom_f_48%5B0%5D=393335). When using this technique, you will need to provide device specific details such as Device EUI, security keys, etc.

Add a [pre-approved device](https://scopious.atlassian.net/wiki/spaces/KB/pages/21331980) by entering the device details:

1. Click **Template**.

![Screenshot 2024-09-19 153948.png](media://d5210b55-8634-4402-9d9e-4d7daeb47eb0)

2. Choose a device pool.
3. Select device type:
  - Device brand
  - Device model
  - Firmware version
  - Profile (region frequency band)
4. Enter device details.
5. Click **Add Device**.

### Troubleshooting

If your device is already in use:

- If your device is already in use by your organisation, then you can view and edit the device by going to the **Device Pool** shown in the warning message.
- If your device is already in use by another organisation, then please contact [Scopious Support](mailto:support@scopious.co.nz) to rectify the problem.

## Add using Manual Registration

> ℹ️ Use this technique to add a non-preapproved device. The device will not be able to take advantage of Premium service level features, so is only useful when the device data is sent to external platforms. Contact [Scopious Support](mailto:support@scopious.co.nz) if you would like your device added to the list of [pre-approved devices](https://scopious.atlassian.net/wiki/spaces/KB/pages/21331980) so you can take advantage of Scopious’ Premium service level features.

Add a non-preapproved device by entering the device details:

1. Click **Manual Registration**.

![image](media://5bcb5982-a89c-42d3-9341-738a5a6621dc)

2. Choose a Device Pool that does not have a connection to the Scopious platform.
3. Enter device details.
4. Click **Add Device**.

### Troubleshooting

If your device is already in use:

- If your device is already in use by your organisation, then you can view and edit the device by going to the **Device Pool** shown in the warning message.
- If your device is already in use by another organisation, then please contact [Scopious Support](mailto:support@scopious.co.nz) to rectify the problem.